[RESOLVED] Retrobat crashes with Second monitor hdmi

Hello, thanks for help
I explain my problem, i have a laptop running retrobat v4.0.2 and is running perfect.

but when i plug a monitor with hdmi and open retrobat crashesh, it freezes in loading screen emulation station, and windows says "The application is not responding"
I have tested the emulators without retrobat, and retroarch and games are working perfectly in the second monitor.

So, my problem is when i launch retrobat with a monitor plugged to the laptop with hdmi, retrobat freezes and not responding
without the monitor, only with the laptop retrobat works perfect without a problem

I have tested with 3 different monitors and same problem, any idea what can be???

laptop:  ryzen 7 4800H,  GPU Radeon RX 5600M 6GB,  RAM 8GB
Monitor: LC27F390FHLXZX samsung 27"

Any Help Please


This is the es_log

2022-02-02 14:10:37 INFO EmulationStation - v31, built Jun 25 2021 - 00:58:42
2022-02-02 14:10:37 INFO Parsing XML file "D:/Games/RetroBat/emulationstation/resources/genres.xml"...
2022-02-02 14:10:37 ERROR Resource path not found: :/locale/es_ES/emulationstation2.po
2022-02-02 14:10:37 ERROR Resource path not found: :/locale/es_ES/LC_MESSAGES/emulationstation2.po
2022-02-02 14:10:37 ERROR Resource path not found: :/locale/lang/es_ES/emulationstation2.po
2022-02-02 14:10:37 ERROR Resource path not found: :/locale/lang/es_ES/LC_MESSAGES/emulationstation2.po
2022-02-02 14:10:37 ERROR Resource path not found: :/locale/es/emulationstation2.po
2022-02-02 14:10:37 INFO Window::init
2022-02-02 14:10:37 INFO Creating window...
2022-02-02 14:10:37 INFO Created window successfully.
2022-02-02 14:10:37 INFO GL vendor:   ATI Technologies Inc.
2022-02-02 14:10:37 INFO GL renderer: AMD Radeon RX 5600M
2022-02-02 14:10:37 INFO GL version:  4.6.14802 Compatibility Profile Context 22.1.2 30.0.14023.3004
2022-02-02 14:10:37 INFO GL shading:  4.60
2022-02-02 14:10:37 INFO GL exts:     GL_AMDX_debug_output GL_AMD_blend_minmax_factor GL_AMD_conservative_depth GL_AMD_debug_output GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend GL_AMD_framebuffer_sample_positions GL_AMD_gcn_shader GL_AMD_gpu_shader_half_float GL_AMD_gpu_shader_half_float_fetch GL_AMD_gpu_shader_int16 GL_AMD_gpu_shader_int64 GL_AMD_interleaved_elements GL_AMD_multi_draw_indirect GL_AMD_name_gen_delete GL_AMD_occlusion_query_event GL_AMD_performance_monitor GL_AMD_pinned_memory GL_AMD_query_buffer_object GL_AMD_sample_positions GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_atomic_counter_ops GL_AMD_shader_stencil_export GL_AMD_shader_stencil_value_export GL_AMD_shader_trace GL_AMD_shader_trinary_minmax GL_AMD_sparse_texture GL_AMD_sparse_texture_pool GL_AMD_stencil_operation_extended GL_AMD_texture_cube_map_array GL_AMD_texture_texture4 GL_AMD_transform_feedback3_lines_triangles GL_AMD_transform_feedback4 GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow 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2022-02-02 14:10:37 INFO ARB_texture_non_power_of_two: ok
2022-02-02 14:10:38 INFO Parsing XML file "D:/Games/RetroBat/emulationstation/resources/mamenames.xml"...
2022-02-02 14:10:38 INFO Parsing XML file "D:/Games/RetroBat/emulationstation/resources/mamebioses.xml"...
2022-02-02 14:10:38 INFO Parsing XML file "D:/Games/RetroBat/emulationstation/resources/mamedevices.xml"...
2022-02-02 14:10:38 INFO Loading system config file D:/Games/RetroBat/emulationstation/.emulationstation/es_systems.cfg...
2022-02-02 14:10:38 WARNING  Unknown platform for system "flash" (platform "computer" from list "computer")
2022-02-02 14:10:38 WARNING System "flash" has no games! Ignoring it.
2022-02-02 14:10:38 ERROR System "fba" is missing name, path, extension, or command!
2022-02-02 14:10:38 WARNING System "daphne" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING System "hbmame" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING System "fbneo" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING System "lightgun" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING System "model3" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING System "model2" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING System "cave" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING System "neogeocd" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING System "gaelco" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING System "hikaru" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING System "naomi" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING System "naomi2" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING System "triforce" has no games! Ignoring it.
2022-02-02 14:10:38 INFO Parsing XML file "D:/Games/RetroBat/roms/cps1/gamelist.xml"...
2022-02-02 14:10:38 INFO Parsing XML file "D:/Games/RetroBat/roms/cps3/gamelist.xml"...
2022-02-02 14:10:38 WARNING System "chihiro" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING System "sg1000" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING System "atomiswave" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING System "fds" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING System "saturn" has no games! Ignoring it.
2022-02-02 14:10:38 INFO Parsing XML file "D:/Games/RetroBat/roms/cps2/gamelist.xml"...
2022-02-02 14:10:38 INFO Parsing XML file "D:/Games/RetroBat/roms/megadrive/gamelist.xml"...
2022-02-02 14:10:38 WARNING System "segacd" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING System "virtualboy" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING  Unknown platform for system "64dd" (platform "64dd" from list "64dd")
2022-02-02 14:10:38 WARNING System "sufami" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING System "satellaview" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING System "mastersystem" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING System "snes-msu" has no games! Ignoring it.
2022-02-02 14:10:38 WARNING System "64dd" has no games! Ignoring it.
2022-02-02 14:10:38 INFO Parsing XML file "D:/Games/RetroBat/roms/switch/gamelist.xml"...
2022-02-02 14:10:38 INFO Parsing XML file "D:/Games/RetroBat/roms/gamecube/gamelist.xml"...
2022-02-02 14:10:38 INFO Parsing XML file "D:/Games/RetroBat/roms/neogeo/gamelist.xml"...
2022-02-02 14:10:38 WARNING File "D:/Games/RetroBat/roms/gamecube/Ikaruga (USA).iso" does not exist! Ignoring.
2022-02-02 14:10:38 WARNING File "D:/Games/RetroBat/roms/gamecube/Legend of Zelda, The - The Wind Waker (USA).iso" does not exist! Ignoring.
2022-02-02 14:10:38 WARNING System "pcenginecd" has no games! Ignoring it.
2022-02-02 14:10:38 INFO Parsing XML file "D:/Games/RetroBat/roms/wii/gamelist.xml"...
2022-02-02 14:10:38 WARNING Error parsing file:
   Start-end tags mismatch    from included file "./off-bg-video.xml":

Hello

Are u using your HDMI directly, or do you use some kind of hub in between ?
BTW, can you try, while Retrobat is closed, to run BatGui.exe which is at the root of your Retrobat installation, and choose your monitor index like below ?

getupor wrote:Hello

Are u using your HDMI directly, or do you use some kind of hub in between ?
BTW, can you try, while Retrobat is closed, to run BatGui.exe which is at the root of your Retrobat installation, and choose your monitor index like below ?

Thanks for replying, i am using directly hdmi cable with the monitor, i have tried BatGui.exe monitor index with 3 different values (0, 1, 2)
same result keeps freezing

it is weird when i plug the monitor with hdmi the retrobat interface freeze, but when i unplugged the hdmi, the retrobat starts to work normally

Your external monitor "scaling" option must be different from your laptop screen.
The Laptop certainly uses 100% but the external screens uses something like 150% or 200%.
Make sure the scaling percent is the same for your external monitor than your laptop setting.
It can be a problem with some video drivers.

f.caruso wrote:Your external monitor "scaling" option must be different from your laptop screen.
The Laptop certainly uses 100% but the external screens uses something like 150% or 200%.
Make sure the scaling percent is the same for your external monitor than your laptop setting.
It can be a problem with some video drivers.

Hi, setting my second monitor with a scale of 125% (same as my laptop) worked
it seems to work now the retrobat doesnt freeze.

But there is a Problem, in my laptop 125% looks good, but in my monitor 125% is really big giant

windows recommendation is, my laptop 16" at 125%, and my monitor 27" at 100%

It seems a problem with scale, isnt it another work around?, i tried to set both at 100%, but the only convination that works is both at 125%
making my second screen too big to work with it

thanks for help

In this case, maybe try to adapt the resolution differently on both monitor

at the end, The problem was the drivers, none of the AMD drivers for Windows 10 worked.

So i have updated to Windows 11, and downloaded the latest amd drivers, and Retrobat is working good

it seems like AMD drivers for windows 10 are bug