Problems getting videos and titles in v3.1

In the previous version I added the videos with their corresponding titles but in this new version 3.1 no game that I add new is detected.
Is it possible that the names of the files are not correctly set? There is a list to know what the corresponding names are with each rom.
Thank you, greetings.

if you don't give us more info on how you do it, we can't help you.

These are the roms I have and when I search for "SCREENSCRAPER" it doesn't find any video or title.
However, when I select "THEGAMESDB", if I find the covers, but not videos and some do not match.

OK,
2 possibilities, either Screenscraper is in maintenance or is overloaded, that happens often.
Or you have not created an account on screenscraper and you have not entered your login and password in Retrobat (Emulationstation.)

And why you don't zip your roms files?

Ok thank you very much, I will try those 2 options.
Greetings and thanks for responding so quickly.
Edit: I have tried to put them in .zip, add my username and password.
And it remains the same. Is there any way to tell if the screenscraper is down?

I have solved the scraper issue using the "Skraper" tool, provided on the same screenscraper.fr page
It does not fail and it goes very well
Greetings.

ok so you haven't really solved your problem.