Retrobat 6.3.1 Crashing when clicking on "index games" in "retroachievements settings" in main menu. (More detail given later in thread)

[wtstreetglow]

Hello all,

Hoping someone here can give me a hand with getting my setup running again. 

It is completely dead at the moment. Crashing directly after the splash screen (Topic says what is going on)

Thank you for any guidance you can give me on getting this going again. Also, I am ok with deleting anything related to retroachievements as I had just turned it on tonight.

Thank you all again for any help you can give me to get things going again before I started messing with the retroachievements.

[wtstreetglow]

Inserting log but it doesn't seem very helpful and don't really think it is related to the crash.

Code:

2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/azumanga"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/bdrdown"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/beachspi"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/cfield"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/chocomk"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/cleoftp"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/clubkcyc"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/confmiss"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/cvs2"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/cvs2mf"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/cvsgd"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/dinoki25"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/dinokior"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/dragntr"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/dragntr2"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/dragntr3"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/dragntra"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/dragntras"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/ggxx"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/ggxxac"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/ggxxrl"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/ggxxrlo"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/ggxxsla"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/gundmgd"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/gundmxgd"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/ikaruga"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/inidv3ca"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/inidv3cy"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/initd"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/initdexp"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/initdexpo"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/initdo"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/initdv2e"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/initdv2j"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/initdv2jo"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/initdv3e"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/initdv3j"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/initdv3jb"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/jingystm"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/karous"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/keyboard"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/kurucham"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/loveber3"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/lupinsho"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/luptype"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/meltyb"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/meltybld"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/meltyblo"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/meltybo"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/moeru"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/mok"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/monkeyba"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/ndcfboxa"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/ngdup23a"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/ngdup23c"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/ngdup23e"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/psyvar2"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/puyofev"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/quizqgd"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/radirgy"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/radirgyo"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/senko"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/senkoo"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/senkosp"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/sfz3ugd"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/shaktam"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/shaktamb"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/shaktmsp"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/shikgam2"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/slashout"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/spkrbtl"!
   File was not found
2024-10-11 20:20:44   ERROR   Error parsing XML file "Z:/RetroBat/emulationstation/.emulationstation/recovery/dreamcast/DEMUL CHDs 11-11-2017/sprtjam"!
   File was not found
2024-10-11 20:20

[wtstreetglow]

For all finding this in the future. I went into "es_settings.cfg" and turned off  <bool name="CheevosCheckIndexesAtStart" value="true" /> by setting to false.


If this option is not there, at it above the "ClockMode12" entry


Upon restart, everything was functioning properly.

[wtstreetglow]

Hello all,

Just checking to see if anyone could help me with solving the subject issue.

Below is what is in my logs but I really don't know if it is related as I don't even think I use "mess"

Code:

2024-10-12 08:49:51   ERROR   System "mess" is missing name, extension, or command!


[getupor]

@wtstreetglow No need to create different subject, it will not help at all.
The "Mess" message isn't related to crash

[getupor]

Can you please add some screen that showing your Retrobat installation folder (with path), the content of \emulationstation\.emulationstation\ folder, the specifications of your computer, and the Retrobat version.

[wtstreetglow]

@getupor Sorry about that, I solved the first issue in terms of immediate crash with no ability to access the Retrobat GUI. So I added the solution to the other topic but felt like this may deserve a new thread even though related more than likely.

I will add the things requested in an upcoming post. Thank you for reaching out and my apology for starting too many topics.

[tartifless]

The mess message is normal, you can ignore it

[wtstreetglow]

@tartifless @getupor Thank you all for your assistance with this one and I apologize for the late reply. Below is everything I believe you asked for.

My retrobat installation folder is: Z:\RetroBat
Screenshots are below. Also, I just tried it again before responding to make sure it was still exhibiting the behavior I originally created the thread for and it is.

Retrobat version: 6.3.1 Stable
PC:Windows 10 Home, i710750H, 32GB Ram

[wtstreetglow]

@getupor @tartifless Just wanted to add to this thread that the crash is happening directly after clicking "index games" in the retroachievements settings area.

Is there anyway to get the retroachievements to just start fresh in the system? I am ok with losing everything that involves retroachievements in an effort to try to get it working.

[getupor]

Hello
First, you can try to update to 6.4 version.
And for sure, try with an official version. Not a build find somewhere on the net.

Can you also please remind what are your computer specs ? Do you have some particuliar thing plugged in USB ? Something that we should know to try to understand ?

[wtstreetglow]

Hello, @getupor

Ok. I will give the update to 6.4 a try this evening. Yes, with the official version.

Computer specs:
Retrobat version: 6.3.1 Stable
PC:Windows 10 Home, i710750H, 32GB Ram

In the usb, I have an external hard drive (all of my games are on it). I have a usb hub, the usb hub has a dongle in it for my bluetooth keyboard. That is all that is plugged into the laptop.

I use 2 xbox 360 controllers connected by bluetooth for the games.

Thank you again @getupor. I will respond back after I have tested, after I update to 6.4.

[wtstreetglow]

@getupor. I attempted to update to 6.4 tonight. I have "stable" selected and check for updates is on. I was not prompted to update. So I went to the update menu and hit "start update".

Retrobat came back and said "no update available". But at the bottom of the window, retrobat says I am on 6.3.1 stable.

Can you help me with figuring out how to get the system to update to 6.4. Once updated I will test what we were originally talking about here in the thread.

I apologize for all of the issues it seems like I keep having. :-(

Thank you for any advice/ troubleshooting you all can give with regards to the update issue I am seeing.

EDIT: UPDATE is solved. I am now on 6.4.

Retrobat is behaving differently now, it is not crashing upon selecting "index games" in the retroachievements settings. It now waits for 5-10 seconds and says something like "Can not access retroachievements list: timeout has been reached"

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