Retrobat does not save control mapping (ps4 controller)

Good evening everyone, how are you? I'm having a small problem in retrobat, I map all the controls and it simply doesn't save, I tested it in dbz budokai tenkaichi 3 and my character doesn't fly up and the start is changed, I investigated and discovered that it's not saving, previously I had a problem that others had here, which was the object instance or something like that, I applied the fix, but it deleted the folder to download the previous version 5.3 later because of the control error but it didn't solve it, everything remains the same, I try to remap it and it appears I don't have anything mapped out, if anyone could help me please I would be very grateful ^-^

Hello,

Can you rephrase your message and explain better with example ?
It is not very understandable and we do not understand at all the problem, should there be one...

I meant that retrobat doesn't save the control mapping, for example, I map everything, and then it forgets or doesn't save for some reason, I suspect that's it, within dbz budokai tenkaichi 3 my character doesn't fly up or down down on the R1 and R2 buttons and the start is changed, in short, mapping is not saving

Please provide more information:
- system
- how do you save ?
- what emulator ?
- what controller ?
- what console is this game ?