Controller Mapping

I am trying to use my xbox one controller via bluetooth for my PC installation of retrobat. When I am trying to map certain button, like the "North" (which is Y on the xbox), it skips it and scrolls down. It also does the same thing for some of the D pad buttons. Basically even though I am pressing the button to map, its not being registered as mapped. I never had this issue when I did this for my Lenovo Legion Go. What am I doing wrong? please assist.

Hello
Have you got Steam running? Can you try to remap with Steam closed ?

I'm not the OP but I just wanted to say thank you. I was having the same issue and was wondering what on earth was going on. Closing steam did the trick.